Refund policy
Return & Satisfaction Policy
We understand that occasionally customers may need assistance with an order. Please review our policy below.
Taste Satisfaction Guarantee
We stand behind every can of Doge Coin Energy.
If you’re not satisfied with your first order, contact us within 14 days of delivery and we’ll make it right. Because our products are beverages and not suitable for return, no return is required for taste-related concerns.
At our discretion, we may offer:
-
A refund for the product price (excluding shipping), or
-
Store credit for a future purchase
Limit one satisfaction guarantee per customer or household.
Damaged, Incorrect, or Missing Items
If your order arrives damaged, incorrect, or incomplete, please contact us within 30 days of delivery and include your order number and photos if available.
We’ll review the issue and make it right, which may include a replacement, partial refund, or store credit depending on the situation.
Opened or Consumed Products
Due to health and safety regulations, we are unable to accept returns or issue refunds for products that have been opened or consumed, except as covered under our Taste Satisfaction Guarantee above.
Subscription Orders
Subscription orders are non-refundable once shipped.
You may cancel or modify your subscription at any time before your next shipment through your customer account.
How to Request a Refund or Support
To request a refund or report an issue, visit:Â
https://dogecoinenergy.com/account
Sign in using the email or phone number associated with your order.
Abuse Prevention
We reserve the right to refuse refunds or replacements that do not meet the criteria outlined above or appear to be excessive or abusive.
Our goal is to provide a great experience with every order. We ask that refund and replacement requests be made in good faith so we can continue offering high-quality products and service to our community.
Â
Â
